ABOUT OUR TERMS AND CONDITIONS

This page provides information about the legal terms and conditions that may apply to your use of store.aegeanel.com and any product or service you order from us.

The Terms and Conditions apply to your use of the Aegean Electronics website at store.aegeanel.com (the "Website") and to any products you purchase from us. The Terms and Conditions apply regardless of how you access the Website, including any technologies or devices by which Aegean Electronics makes the Website available to you at home, on the move or in store. You must read these Terms and Conditions carefully. By accessing, browsing, using, registering with, or placing an order on the Website, you confirm that you have read, understood and agree to these Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions in their entirety, please do not use this Website.
All legal notices on this Website which relate to your use of the Website together with all applicable terms and conditions and our Privacy and Cookie Policy govern your use of this Website.


Intellectual Property

The Site and its original content, features, and functionality are owned by Aegean Electronics and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Termination

Aegean - Electronics reserves the right to terminate your access to the Site, without any advance notice.
To help you find the information you are looking for, we have divided these Terms and Conditions into 2 sections:

View our 
General Terms and Conditions of Sales

General Terms and Conditions of Sales: You can view the legal terms and conditions that apply to any product or service that you order from store.aegeanel.com here.

View our Privacy and Cookie Policy

Privacy and Cookie Policy: You can learn what personal information store.aegeanel.com collects and uses about you when you access, browse and use this Website (including registering with this Website) and see what rights you have to control our use of your personal information here.

Please read these Terms and Conditions and the Privacy and Cookie policy carefully before you start to use the Website.

1.   GENERAL TERMS AND CONDITIONS OF SALES

Availability

You can use our catalogues to check the availability of our products. In case of unavailability of a product, you can still place an order. Aegean Electronics will provide you with details on when and how the product will be delivered.

Price

The selling prices of products online on our Website, indicated in Euros, include the VAT applicable on the date of the Order. Prices are applicable in the context of distance selling and can be modified at any time by Aegean Electronics. This change will be reported to the buyer before any order.

Placing an Order

You can place you order online or by calling us on 210-3007721. Our customer service is available Monday through Friday, 09.00 am to 05.00 pm.

Payment

During the checkout process, you will be asked to choose between the following payment methods:

Α. Debit or credit card

You can use any:
           a. Visa, Mastercard and American Express credit card.
           b. Visadebitcard
           c. Visa and Mastercard prepaid card
           d. Maestro

To provide a safe electronic credit card environment, we use the security system provided by Eurobank, which is based on international protection company transactions (SSL 128bit) supporting a secure transaction environment.

B. Payment on Delivery, which is charged for 2,99€.
C. Bank deposit. You can pay your order by deposit in one of our bank accounts:
           a. EUROBANK
                   ACC. No. 0026.0202.30.0201420458
               IBAN No. GR8102602020000300201420458
           b. PIRAEUS BANK
              
ACC. NR. 5103 000 749 461
               IBAN No. GR0201721030005103000749461
           c. ALPHA BANK
                  ACC. NR. 118002330000829
              IBAN No. GR7301401180118002330000829
           d. BANK OF CYPRUS
                  ACC. NR. 357020459218
              IBAN No. CY68002001950000357020459218
              *Payee Name: Aegean Electronics SA

Shipping

Our products are delivered within Greece by SPEEDEXCOURIER or abroad by DHL and TNT Courier.

Delays - Complaints

Where the supply of your product(s) is delayed we will make every effort to keep you informed.

For any complaints about the quality of the products delivered, please contact us on the phone: 210-3007721 or the email: [email protected]

Returns and Refunds

a. Incorrectly supplied products

You should check all products you receive against your order. If the products you receive are incorrectly supplied on delivery, then you must return the products to us as soon as possible. No additional fees are charged.

b. Defective products

In case you identify a defect on a new product, you can return it to us with the proof of purchase and all other documents. We will check it and then fix or replace it. Otherwise, you can exercise the right to cancel our contract.
Defective products can be returned to Aegean Electronic stores (if applicable) or at your expense, with a courier of your choice.

c. Your right to cancel

If you are contracting with us as a consumer online or by phone, you have the right to cancel all or part of your contract at any time up to 14 calendar days after the day on which you receive the goods or services you ordered. To exercise your right of cancellation, you must inform us of your decision to cancel the contract in writing within 14 calendar days after the day on which you receive the goods or services you ordered, which you can do by filling in the parcel summary when you return your order.
You must take reasonable care of the goods while in your possession. You shall send back any goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from the contract to us. The deadline is met if you send back any goods before the period of 14 days has expired. You will have to bear the direct cost of returning any goods to us.
Products should be returned in or with their original packaging. You are only liable for any diminished value of the goods resulting from the unnecessary handling of the goods in excess of what is necessary to establish the nature, characteristics and functioning of the goods.
If you prefer you can send the return at your expense, with a courier of your choice. Otherwise, products can be returned to all Aegean Electronics stores.
In any case, you are encouraged to ask us to provide you with our detailed Refund Policy and any extra information needed.

Phone number: 210-3007721
Email: [email protected]

2.   PRIVACY AND COOKIE POLICY

Our Privacy and Cookie Policy explains what personal information we collect about you when you use the Website and is available here.

ILEGAL TERMS

a. Severability

If any of these Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms and Conditions shall remain in full force and effect.

b. Entire Agreement

These Terms and Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

c. Law, jurisdiction

Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the Greek laws and any disputes shall be subject to the exclusive jurisdiction of the Greek courts.

d. Changes to this Agreement

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. Any changes to our privacy policy will be posted on our Website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.