ABOUT OUR TERMS AND CONDITIONS
This page provides information about the legal terms and conditions that may apply to your use of store.aegeanel.com and any product or service you order from us.
The Site and its original content, features, and functionality are owned by Aegean Electronics and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Aegean - Electronics reserves the right to terminate your access to the Site, without any advance notice.
To help you find the information you are looking for, we have divided these Terms and Conditions into 2 sections:
General Terms and Conditions of Sales: You can view the legal terms and conditions that apply to any product or service that you order from store.aegeanel.com here.
1. GENERAL TERMS AND CONDITIONS OF SALES
You can use our catalogues to check the availability of our products. In case of unavailability of a product, you can still place an order. Aegean Electronics will provide you with details on when and how the product will be delivered.
The selling prices of products online on our Website, indicated in Euros, include the VAT applicable on the date of the Order. Prices are applicable in the context of distance selling and can be modified at any time by Aegean Electronics. This change will be reported to the buyer before any order.
Placing an Order
You can place you order online or by calling us on 210-3007721. Our customer service is available Monday through Friday, 09.00 am to 05.00 pm.
During the checkout process, you will be asked to choose between the following payment methods:Α. Debit or credit card
You can use any:
a. Visa, Mastercard and American Express credit card.
c. Visa and Mastercard prepaid card
To provide a safe electronic credit card environment, we use the security system provided by Eurobank, which is based on international protection company transactions (SSL 128bit) supporting a secure transaction environment.B. Payment on Delivery, which is charged for 2,99€.
C. Bank deposit. You can pay your order by deposit in one of our bank accounts:
ACC. No. 0026.0202.30.0201420458
IBAN No. GR8102602020000300201420458
b. PIRAEUS BANK
ACC. NR. 5103 000 749 461
IBAN No. GR0201721030005103000749461
c. ALPHA BANK
ACC. NR. 118002330000829
IBAN No. GR7301401180118002330000829
d. BANK OF CYPRUS
ACC. NR. 357020459218
IBAN No. CY68002001950000357020459218
*Payee Name: Aegean Electronics SA
Our products are delivered within Greece by SPEEDEXCOURIER or abroad by DHL and TNT Courier.
Delays - Complaints
Where the supply of your product(s) is delayed we will make every effort to keep you informed.
For any complaints about the quality of the products delivered, please contact us on the phone: 210-3007721 or the email: [email protected]
Returns and Refunds
a. Incorrectly supplied products
You should check all products you receive against your order. If the products you receive are incorrectly supplied on delivery, then you must return the products to us as soon as possible. No additional fees are charged.
b. Defective products
Defective products can be returned to Aegean Electronic stores (if applicable) or at your expense, with a courier of your choice.
c. Your right to cancel
You must take reasonable care of the goods while in your possession. You shall send back any goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from the contract to us. The deadline is met if you send back any goods before the period of 14 days has expired. You will have to bear the direct cost of returning any goods to us.
Products should be returned in or with their original packaging. You are only liable for any diminished value of the goods resulting from the unnecessary handling of the goods in excess of what is necessary to establish the nature, characteristics and functioning of the goods.
If you prefer you can send the return at your expense, with a courier of your choice. Otherwise, products can be returned to all Aegean Electronics stores.
In any case, you are encouraged to ask us to provide you with our detailed Refund Policy and any extra information needed.
Phone number: 210-3007721
Email: [email protected]
If any of these Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms and Conditions shall remain in full force and effect.
b. Entire Agreement
These Terms and Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
c. Law, jurisdiction
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the Greek laws and any disputes shall be subject to the exclusive jurisdiction of the Greek courts.
d. Changes to this Agreement